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By accessing this site or purchasing through it, you agree to the terms below. Exocellure is a clinical brand, and these terms reflect that.
These Terms of Service govern your access to and use of exocellure.com, any subdomain we operate, and any products or services offered through them (together, the Service). By accessing the Service, creating an account, requesting a quote, placing an order, or otherwise interacting with Exocellure Dermaceuticals (Exocellure, we, our, us), you confirm that you have read, understood, and agreed to be bound by these Terms.
If you are entering into these Terms on behalf of a clinic, practice, hospital, or other entity, you represent that you have authority to bind that entity, and references to you in these Terms include that entity.
If you do not accept these Terms in full, you must not access the Service or transact with us. Continued use after any update constitutes acceptance of the revised Terms.
The Exocellure Pro line, including our stabilized liquid exosome serum and associated single-use applicators, is supplied exclusively to verified medical aesthetics, dermatology, plastic surgery, and physician-led skin practices that hold the licensure required to administer professional skincare in their jurisdiction. We do not sell to consumers, retailers, marketplaces, or general resellers.
To open an account or place an order, you must:
We may, at our sole discretion, decline, suspend, or terminate any application or account that fails verification, that we reasonably believe is inaccurate, or that we believe is being used outside the clinical channel.
When you create an account, you are responsible for the security of the credentials issued to you and for all activity that occurs under those credentials, whether or not authorized by you.
We may suspend or close any account that we reasonably believe has been compromised, used in breach of these Terms, or used to circumvent our clinic-only distribution policy.
The Exocellure name, the Exocellure mark, the cellular wordmark and logo, the Pro line product designs, primary and secondary packaging, the look and feel of the Service, the formulations of our liquid exosome serum, the stabilization chemistry, and the supporting clinical and educational materials are owned by Exocellure Dermaceuticals or its licensors and are protected by United States and international intellectual property law.
Our portfolio includes:
Nothing in these Terms grants you any licence, express or implied, to the foregoing other than the limited right to use the Service and the products you have lawfully purchased for their intended clinical purpose. You agree not to copy, reproduce, modify, decompile, reverse engineer, or attempt to derive the composition of our formulations, and not to resell, re-label, white-label, repackage, sub-distribute, or dilute the products in any form.
Any feedback, suggestion, or clinical observation you provide to us regarding our products may be used by us without restriction, without obligation to compensate you, and without any obligation to keep it confidential, provided we do not identify you or your patients without consent.
The Exocellure Pro line is intended for use by trained, licensed practitioners as part of professional skincare protocols within their scope of practice. The products are not intended for unsupervised consumer use, and they are not intended to diagnose, treat, cure, or prevent any disease.
Information on the Service, in our product literature, and in our clinical references is provided for educational purposes only. It is not medical advice, and it is not a substitute for the professional judgment of a qualified practitioner who has personally assessed the patient.
Patient outcomes vary. Photographs and case examples represent individual results and are not a guarantee. The practitioner is solely responsible for patient selection, informed consent, product application, post-procedure care, adverse-event monitoring, and any record-keeping required by their jurisdiction. You agree to indemnify and hold us harmless against claims arising from your clinical application of the products to the fullest extent permitted by law.
If a patient experiences a serious adverse event you believe may be associated with one of our products, please report it promptly to legal@exocellure.com and retain the product lot number.
Quotes issued by Exocellure are valid for fourteen (14) calendar days unless we state otherwise in writing. After that period, pricing, availability, and lead times may change without notice.
If pricing on the Service is displayed in error, we reserve the right to correct the error and to cancel any order placed at the erroneous price, with a full refund.
Because the Pro line is a regulated cosmetic intended for professional administration, returns are limited.
Approved returns will be refunded to the original payment method or applied as account credit, at our option, within thirty (30) days of receipt and inspection.
The Service and the products are provided on an "as is" and "as available" basis. To the maximum extent permitted by applicable law, Exocellure disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and any warranty arising from course of dealing or usage of trade. We do not warrant that the Service will be uninterrupted, secure, or error-free.
To the maximum extent permitted by applicable law:
You acknowledge that the prices we charge reflect this allocation of risk and that, without it, the prices would be materially different.
These Terms, and any dispute or claim arising out of or in connection with them or the Service, are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
Any controversy or claim arising out of or relating to these Terms, the Service, or any product purchased from us will be settled by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, with the seat of arbitration in Wilmington, Delaware, conducted in English before a single arbitrator. Judgment on the award may be entered in any court of competent jurisdiction.
We may update these Terms from time to time to reflect changes in our practice, our products, applicable law, or the operation of the Service. The current version is always posted at this URL, with the "Last updated" date at the top of the page.
For material changes, we will provide reasonable advance notice by email to the address on file for your account, by a banner on the Service, or both. Your continued use of the Service, your continued account, or any purchase placed after the effective date of an update constitutes your acceptance of the updated Terms.
If you do not agree to an update, you must stop using the Service and notify us before the effective date so we can close your account in an orderly way.
Reach our legal team at legal@exocellure.com. We answer in plain language within five business days.